House Down Lutz Design LLC
Effective Date: October 2026
House Down Lutz Design LLC (“HDL,” “we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and handle information when you visit our website, contact us, or inquire about our design services.
Information We Collect
When you contact us through our website, we may collect your name, email address, location (if provided), and any information you choose to share about your space or project.
If you contact us directly by email, we collect the information you include in your correspondence.
Our website and the services used to operate it may also process basic technical information associated with visits, such as device, browser, and network information.
How We Use Information
We use information to respond to inquiries, discuss potential projects, provide design services, maintain business correspondence, and operate and protect our website.
We do not use contact-form submissions to enroll visitors in a marketing newsletter.
Website and Email Service Providers
Our website is built and hosted using Framer. Website inquiries submitted through the contact form are processed through Framer's form functionality.
Our business email is provided through Microsoft 365, including Exchange Online. Correspondence sent to our business email addresses is handled through that service.
These providers may process information as necessary to deliver their services, subject to their applicable privacy and security practices.
Analytics and Cookies
Our website and its hosting services may use technical information or cookies necessary for website functionality, security, and performance.
If we introduce additional analytics, advertising technologies, or optional tracking tools, we will update this policy and provide any notices or choices required by applicable law.
Information Sharing
We do not sell personal information.
We may share information with service providers who support our website, communications, and business operations, or when disclosure is required by law.
Information Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, manage client relationships, maintain appropriate business records, and meet applicable legal obligations.
Your Privacy Choices
You may contact us to ask about personal information you have shared, request a correction, or request deletion, subject to applicable legal and recordkeeping requirements.
Changes to This Policy
We may update this policy as our website, services, or legal obligations change. The effective date will be revised when changes are made.
Contact
For privacy questions or requests, please contact:
House Down Lutz Design LLC
Philadelphia, Pennsylvania